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Establishing Service
Customers wishing to establish service can either call the main office during normal business hours at 931-645-7400 and follow the interactive voice instructions or stay on the line to speak to a Customer Service Representative.
Customers may also visit either one of our convenient full-service customer service centers to complete an application for service. For your convenience or to save time you may complete and print a new service and credit application form, shown below, prior to visiting a service center.
Residential Service and Credit Application Form
Commercial Service and Credit Application Form
- North Service Center
2015 Fort Campbell Boulevard
Clarksville, TN 37043 - South Service Center
2215 Madison Street
Clarksville, TN 37043
Fees/Deposit
A service fee and security deposit for each applicable service will be charged. For qualifying new residential customers, a credit check can be used to determine the amount of the deposit. A fee for the credit check will be added to the customer's first bill. If a new customer calls after normal business hours, Monday through Friday from 8 a.m. to 4:30 p.m., and requests services be activated after hours, an after-hours fee will be added to any amounts due. Please see the Fees, Penalties and Deposits schedule for current charges.
Customers whose services are turned on after hours must call 931-645-7400 the next business day and speak to a Customer Service Representative to pay all service fees and deposits by phone with a credit card or they can visit either one of our two service centers to pay before close of business to avoid deactivation of service and additional charges.
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Gas & Water
Physical Address
2215 Madison Street
Clarksville, TN 37043
Phone: 931-645-7400
Hours
Monday through Friday
8 a.m. to 4:30 p.m.
EMERGENCY After Hours
Monday through Friday
4:30 p.m. to 8 a.m.
Saturday, Sunday and Holidays
emergency after hours phone
931-645-0116
REPORT A GAS LEAK
931-645-7422
IF YOU SMELL A VERY STRONG NATURAL GAS ODOR, CALL 911!
Mark Riggins
General Manager
931-645-7400
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North Service Center
Physical Address
2015 Fort Campbell Boulevard
Clarksville, TN 37043
Phone: 931-645-7400
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South Service Center
Physical Address
2215 Madison Street
Clarksville, TN 37043
Phone: 931-645-7400